We regret to hear about your mishap and aim to ensure you've reached out to law enforcement. Following that, we're on standby to assist in bringing back the normalcy to your life and guiding you throughout the repair journey. If your car is unsafe for the road due to either apparent or concealed damage post-accident, we advise against driving it. Our Customer Support Team is ready to organize a towing service with little delay or schedule a visit for your vehicle's assessment. Contact us at +1 888-899-7169 & +1 949-569-6376

Absolutely not. Feel free to leave your vehicle with us, and let the inspector evaluate it on-site at Caliber Collision. We maintain a close relationship with all key insurers, enabling us to notify them about any necessary repairs your car requires. Typically, Caliber is pre-authorized, meaning only one evaluation is needed.

Not at all, as AAG usually receives prior authorization from all significant insurers. Upon lodging your claim, inquire with your insurer about the AAG location pre-approved near you, then reach out to us to arrange dropping off your vehicle. It's that straightforward.

Expect a welcoming atmosphere and access to the leading experts in collision repair. If you've prearranged an appointment, our staff will introduce you to a Service Advisor who will outline the repair process for you. Haven't booked an appointment yet? You can do so by calling +1 888-899-7169 & +1 949-569-6376, or using the calendar links spread through the site.

Repair times vary as each case is unique, influenced by the extent of damage. We'll provide an estimated timeline along with your evaluation and keep you informed throughout the repair phase.

Our locations feature an onsite help for your convenience. If not, we offer complimentary transportation to the nearest Rental Car outlet. The typical duration for repairs is about two weeks, so check with your insurance provider regarding rental vehicle coverage. We strive to return your vehicle as quickly as possible. To pre-book your rental, simply call our Customer Service Center at +1 949-569-6376 & +1 888-899-7169

We get your concerns. To alleviate any worries, we maintain transparent communication and won't cease efforts until you're fully satisfied, backed by a lifetime warranty on our work. Customer satisfaction isn't just a target for us—it's our motivation. Hence, we offer a platform for unfiltered customer feedback on our website.

All repair work by AAG comes with a comprehensive limited lifetime warranty at every location. Should any problems arise with your vehicle's repair, simply reach out to your nearest AAG center or call +1 949-569-6376 & +1 888-899-7169 to arrange a review and address any concerns.

Although unlikely, we're here to assist should any problems arise in the future. Our commitment to your satisfaction is backed by a comprehensive limited lifetime warranty for all repairs, ensuring free corrections for as long as you own the vehicle, available at all AAG locations.

Indeed, we're recognized by all principal insurance providers, managing your auto glass claim to ensure a straightforward, hassle-free process.

To prepare for an auto glass replacement, especially if your vehicle is equipped with ADAS, follow these guidelines recommended by most automakers to ensure your vehicle is ready:

1. Fill the fuel tank.

2. Remove heavy items from the backseat or trunk.

3. Inform your technician if there have been any modifications to your vehicle's suspension, ride height, or factory wheels/tires.

4. Based on the calibration type, you may need to leave your vehicle at a designated location at the scheduled time.

Calibrations are crucial to guarantee that ADAS cameras and sensors are properly aligned and functional, safeguarding passengers from potential road dangers.

For precise calibrations, manufacturers often stipulate the vehicle's curb weight, which includes full fluids like gas and oil. Technicians also check tire pressure and spare tire placement to meet these specifications. Excess cargo is removed to ensure sensors are calibrated according to manufacturer standards. Note, these specifications are for calibration purposes and do not affect normal driving conditions.

Recognizing the demands of your schedule, AAG offers mobile repair and replacement services, allowing us to come to your home, office, or a location that suits you. For cars equipped with front cameras, calibration is performed at our facilities only.

Certain vehicles require a controlled setting for successful calibration, unaffected by external factors like lighting, uneven surfaces, and background disturbances. A shop environment guarantees the accuracy of static calibrations, ensuring optimal camera and radar functionality post-windshield replacement.

Post-windshield replacement, dynamic calibrations may be necessary, entailing driving the vehicle under specific conditions to ensure ADAS functionality. This process varies by vehicle and conditions, potentially requiring extensive driving. Adverse weather can affect calibration, leading to possible rescheduling for safety.

The initial flat glass manufacturing process sets the foundation for varying thicknesses and performance features, based on intended use. Quality control and manufacturing capabilities are crucial when producing curved glass, like windshields. Thus, while all glass originates from similar raw materials, the final product varies significantly based on its application.

Our ASE-certified technicians tackle both mechanical and electrical faults, from alternator issues to battery replacements. Caliber Auto Care is equipped to service all vehicle makes and models, including European brands, covering common repairs like brake work, AC/heat systems, alignments, and diesel engine services.

Certainly. Our maintenance services mirror those provided by dealerships, ensuring your vehicle remains in peak condition and retains its warranty. This includes everything from oil changes to seasonal maintenance.

Yes, for your comfort, stay-in-car oil changes are available.

Yes, all of our repair centers provide tire sales, repairs, and maintenance services for all vehicle models, including tire rotations and alignments. Browse our online selection for quotes before visiting.